Privacy policy


Your privacy is important to Gelysoft SAS. Gelysoft’s Privacy Policy explains how we collect, use, disclose, transfer, and store your information.
Personal information is data that can be used to uniquely identify or contact a single person and that is not otherwise publicly available.
You may be asked to provide your personal information anytime you are in contact with Gelysoft. Gelysoft may use it consistently with this Privacy Policy. Gelysoft may also combine it with other information to provide and improve its products, services, content, and advertising. You are not required to provide the personal information that we have requested, but, if you chose not to do so, in some cases we will not be able to provide you with our products or services or respond to any queries you may have.

Gelysoft does not collect personal information without you being aware of such collection.

You may voluntarily give Gelysoft access to personal information when you:
  •   Use our customer support;
  •   Purchase a product or service;
  •   Download a software update;
  •   Participate in an online survey, blog or forum;
  •   Use a Gelysoft’s product (for example when you decide to e-mail us a file containing some of your personal information);
  •   Visit web pages from any Gelysoft’s site.


When you give Gelysoft access to your personal information, Gelysoft may collect a variety of information, including your name, address, profession, phone number or email address.

Gelysoft may use your personal information to:
  •   Keep you posted on Gelysoft’s latest product announcements, software updates, and upcoming events;
  •   Improve Gelysoft’s products and services content;
  •   Ensure proper functioning of Gelysoft’s products and services;
  •   Better understand the behavior and preferences of Gelysoft’s customers;
  •   Serve advertising.

If you don’t want to be on our mailing list, you can contact us anytime at


Gelysoft may also collect data in a form that does not, on its own, permit direct association with any specific individual. Non-personal information includes gender, zip code, information about your software, operating system, mobile device, including device IDs. Gelysoft may also collect other non-personal information such as feature usage, statistics, achievements, click paths as well as other data that you may provide in surveys. We may collect, use, transfer, and disclose non-personal information for any purpose.

If we do combine non-personal information with personal information the combined information will be treated as personal information for as long as it remains combined.


Gelysoft will not share your personal information with third parties except when we have your consent or to provide products or services you’ve requested. Gelysoft may, however, share anonymous data in the aggregate (in a form that does not personally identify you) with third parties.
In the event of a merger, acquisition, or bankruptcy, management of Gelysoft customer information may be transferred to its successor or assign regardless of age.
Gelysoft may also disclose personal information to enforce legal rights and comply with the law, or to comply with an order from a government entity or other competent authority, or when Gelysoft has reason to believe that a disclosure is necessary to address potential or actual injury or interference with its rights, property, operations, users or others who may be harmed or may suffer loss or damage.


Gelysoft takes precautions – including administrative, technical, and physical measures – to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.
To make sure your personal information is secure, Gelysoft communicates its privacy and security guidelines to its employees.

When you use some Gelysoft applications, the personal information you share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information you choose to submit in these instances. For example, if you e-mail, share or publish files including your name, address and/or location data, that information is public. Please take care when using these features.


You can correct, update or request deletion of your personal information at any time by sending an email to We may decline to process requests that are frivolous/vexatious, unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. Gelysoft will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.


We do not knowingly collect personal information from children under 13. If we learn that we have collected the personal information of a child under 13 we will delete the information as soon as possible.


To provide location-based services, Gelysoft may collect, use, and share precise location data, including the real-time geographic location of your mobile device. This location data is collected anonymously in a form that does not personally identify you and is used by Gelysoft to provide and improve its products and services.


If you have questions or concerns about Gelysoft’s Privacy Policy or data processing, please contact us at Gelysoft may update its Privacy Policy from time to time. When we change the policy in a material way, a notice will be posted on our website along with the updated Privacy Policy.